Description

Let’s face it: In a world where switching is just one click away, you only have a few opportunities to make an impression upon your customers that lead to higher conversion, adoption, and retention. How do you make those precious moments count? You dazzle them.  

But, what does “dazzle” even mean for complex enterprise software?  

What are the different ways to do so? 

Why should you care? What’s the business impact of doing so?  

What can you learn from organizations that have succeeded in dazzling their customers? 

In this session, Satyam will demystify these head-scratching questions in a simple and practical manner. With decades of industry experience and success creating billions of enterprise value through the UX Design consulting firm he had co-founded, Satyam will arm you with the insights and actionable next steps to win more customers and multiply your business. 

Learning Objectives